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upon receiving your order, if a carton shows signs of external damage, do not accept it!! if you receive defective or incorrect program merchandise, please call during normal office hours. if you must return an item for any reason, the return must include a copy of the invoice and a letter of explanation. the dj box must be covered in brown paper with the shipping label adhered. defaced merchandise will not receive full credit. no returned merchandise will be accepted without an r.a. special orders, books, sheet music, software, mouthpieces, pickups, videos, and harmonicas are non-returnable. exchange only on digital recording equipment. any returns must be accompanied by a note of explanation and a copy of the invoice.

upon receiving your order, if a carton shows signs of external damage, do not accept it!! if you receive defective or incorrect program merchandise, please call during normal office hours. if you must return an item for any reason, the return must include a copy of the invoice and a letter of explanation. the dj box must be covered in brown paper with the shipping label adhered. defaced merchandise will not receive full credit. no returned merchandise will be accepted without an r.a. special orders, books, sheet music, software, mouthpieces, pickups, videos, and harmonicas are non-returnable. exchange only on digital recording equipment. any returns must be accompanied by a note of explanation and a copy of the invoice.

if you still have a problem, then your browser is pulling the document out of its cache instead of reloading the document, and it keeps displaying the old version of the document. to avoid this, set your browser to verify documents every time upon loading as follows: is because the browser reloads the entire document (the one shown in the "location" line) when the reload button is clicked. this document contains the code that sets up the frames -- and hence it reloads the top page into the frame on the right side. if you want to program reload only the frame, use the "refresh" command (in netscape, access the browser''s view menu and select "reload frame"; dj in internet explorer, right-click in the frame and select "refresh").

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